Recruitment Center of Excellence

The recruitment is one of the key HR Processes to deliver the satisfaction of the managers with the roles and responsibilities of Human Resources. The recruitment center of excellence acts also as the product factory, delivering the job candidates to managers and HR Employees.

The recruitment center of excellence works with the recruitment and staffing process, which the HR Process, where the changes and new recruitment channels occur on a daily basis. But, the recruitment center of excellence does not take of the recruitment process only, but it is also partially responsible for the HR Marketing as the promotion on the job market is one of the key success factors in the recruitment area.

The main drivers for the recruitment center of excellence are the recruitment KPIs defined by the HR Management and managers from the organization. The goal of the recruitment center of excellence is about meeting the goal and constant improving and innovations of the recruitment and staffing process to deliver the best job candidates to the organization.

Many times, the recruitment center of excellence is also responsible for the strategic workforce planning and it has a shared responsibility for the internal recruitment and career development as they can work with the internal shortlist of candidates, who are suitable for the rotation or promotion during the period.

The main responsibilities of the recruitment center of excellence can summarized:

• Recruitment Process Development
• Recruitment Agencies and other Partners Management
• Cost Management of the Recruitment and Staffing Process
• HR Marketing
• Graduate Recruitment and Graduate Programs
• Job Interview Roles and Responsibilities
• The Induction of the New Employee Process (also New Hire Orientation Program)
• Exit Interviews
• Job Market Analysis

The recruitment center of the excellence has a strong impact on the HR Visibility and the visibility of the organization on the job market and the managers tend to evaluate Human Resources against the performance of this center of excellence. When the new HR Director comes to the organization, the recruitment center of excellence is always the first item on the list to bring new ideas and improvements. As the managers are always a bit dissatisfied with the results of the recruitment and staffing HR Process.