HR as Change Agent

The world changes. Yesterday the future was nice and bright, today we are in the recession. The business world asks us to be flexible and to be prepared to introduce constant changes. Human Resources is responsible for the human capital of the organization and the employees are always affected by the changes. The HR Change Agent is the HR Role to facilitate the changes in the organization and to protect employees against the side effects of the constant changes.

The employees do not like changes, they see them as a danger. Sometimes, they are true as the introduction of the change can lead to lay offs. Sometimes, the change helps to introduce a significant increase of the performance and the company can boost the sales and production without additional costs.

The change agent facilitates the changes in the organization and is a part of all the major projects with the potential impact on employees. Human Resources has the knowledge of the employees and it can help to provide many useful tips during the project and its implementation. Human Resources can include several actions to the project charter and project plan to help the employees to understand the impact of the project on their lives in the organization.

The change agent is able to align different projects together and imagine their impact on employees. The employees are not able to absorb many changes at one time and the change agent can prepare the proper communication plan.

The change agent can help to employees to understand and the change agent can minimize the impact. When one project results in FTE reductions, other project can lead to creation of the new job positions and the change agent can connect those projects together.